A softphone is a software application that allows users to make and receive phone calls over the internet. Softphones are typically installed on a computer or mobile device, and they use the device’s microphone and speakers to transmit and receive audio. Softphones can be used to make calls to both landlines and mobile phones, and they can also be used to send and receive text messages.
Softphones offer a number of advantages over traditional landlines and mobile phones. First, softphones are typically much cheaper to use than traditional phones. Second, softphones can be used from anywhere with an internet connection, which makes them ideal for remote workers and business travelers. Third, softphones offer a number of features that are not available on traditional phones, such as call recording, call forwarding, and voicemail transcription.
