IP telephony, also known as VoIP (Voice over Internet Protocol), is a technology that allows users to make and receive phone calls using an internet connection instead of a traditional phone line. This technology converts voice signals into digital data packets that are transmitted over the internet, eliminating the need for physical phone lines and enabling calls to be made from anywhere with an internet connection.
IP telephony offers numerous benefits over traditional phone systems, including cost savings, increased flexibility, and enhanced features. Businesses can significantly reduce their telecommunication expenses by using IP telephony, as they only pay for the internet connection and not for separate phone lines. Additionally, IP telephony allows for greater flexibility as employees can make and receive calls from any location with an internet connection, enabling remote work and flexible work arrangements. Moreover, IP telephony systems often come with advanced features such as voicemail, call forwarding, and video conferencing, providing businesses with a more comprehensive and efficient communication solution.
